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Workshops
All workshops and
courses are run both publicly and in-house
For workshop
enquiries please contact
Michelle du Toit
Manager:
Workshops: Workinfo.com
Tel: +27 (0)861 967 5463 (Office)
Fax:
+27
(0)86 566 4094
Cell: +27 (0)83 232 2004
Email:
michelle@workinfo.com
Workinfo.com
receives Services SETA Accreditation
We are proud to
announce that we have received Provisional Accreditation from
Services SETA as from 16 January 2009. Our Employment Equity
Workshop is now accredited as NQF Level 4, Credits: 5. The SAQA ID
number is 10983.
Special Public Workshop Offers
We offer the
following special offers on our public workshops:
- Register three delegates for any public workshop and the
fourth delegate may attend free of charge.
- Should you wish to attend a public workshop that is not
presented in your area, we will give you a 20% discount on the
workshop, to assist with the flight and accommodation costs.
- Book and pay 1 month in advance for a public workshop, and
receive an Early Bird registration discount of 5%.
- Workinfo.com and Caselaw.co.za subscribers receive a 10%
discount on all workshops.
PLEASE NOTE THAT YOU
CANNOT COMBINE DISCOUNTS 2, 3 AND 4.
Courses
and Workshops
An Overview
All workshops and courses are run
both publicly and in-house
Index
1.
Developing an HR Business Strategy
2.
Workforce and Succession Planning Workshop
3.
Industrial Relations Workshop
4.
Employment Equity Committee Training
5.
Guidelines for Internal Statutory Committees (EE and / or
SDC)
6.
Managing for Diversity Workshop
7.
Coaching and Mentoring
8.
Talent Management
9.
Recruitment and Selection
10.
Workplace Communications Workshop
11.
Wage Negotiation Management Support Workshop
12.
Workplace Violence Prevention course
13.
Basic HR for Line Managers
14.
Interpersonal Skills
15.
Powerful Interpersonal Supervisory Skills - Managing the Power of
Expectations
16.
Time
Management
17.
Introduction to Human Resources Management
18.
Preparing for retrenchments
19.
Change – Setting the Context and Creating Readiness - 2 day
(In-house)
1.
Developing an HR Business Strategy – (1 or 2 day)
In this two-day
course we cover:
-
A
guide to strategic human resource planning
-
How to make your
HR Strategy integral to the organisation
-
Form a strategic
human resource planning model
-
Analysis
-
Setting the
strategic direction
-
Designing the
Human Resource Management System
-
Planning the
total workforce
-
Generating the
required human resources
-
Investing in
human resource development and performance
2.
Workforce and Succession Planning Workshop – (2 days)
Workforce and
Succession Planning ensures that "the right people with the
right skills are in the right place at the right time." This
definition covers a methodical process that provides managers with a
framework for making human resource decisions based on the
organization’s mission, strategic plan, budgetary resources and a
set of desired workforce competencies.
Planning for human
resource needs is one of the greatest challenges facing managers and
leaders. In order to meet this challenge, a uniform process that
provides a disciplined approach for matching human resources with
the anticipated needs of the company is essential.
Workforce planning
is a fundamental planning tool, critical to quality performance that
will contribute to the achievement of programme objectives by
providing a basis for justifying budget allocation and workload
staffing levels and should be included as a key management activity.
3.
Industrial Relations Workshop – (1 or 2 day)
This Industrial
Relations course, comprised of the following training interventions
It is designed to
enable managers to conduct proper disciplinary hearings and to
administer disciplinary principles in a fair and consistent
manner. It will lead delegates through the required procedural and
substantive aspects pertaining to disciplinary action principles as
contained in the Labour Relations Act and related Codes of Good
Practice and recent employment case law.
4.
Employment Equity Committee Training – (1 or 2 day)
NQF Level 4
Number of Credits 5
Unit Standard No.
10983
Unit
Standard Title
Participate in the
implementation and utilisation of equity related processes
This workshop is
designed to help you set up and self-administer an employment
equity plan. Covering the Employment Equity Act, and reviewing
international equity plans and diversity programmes, this
extensive one day workshop delivers solid, practical advice to
help you through the process. It carefully outlines the roles
and responsibilities of the EE Committee.
At the same time
this workshop allows you to develop a unique employment equity
strategy for your business while also ensuring that it is
legally compliant. The implementation of an employment equity
programme should and can be an exciting opportunity to examine
your business structures, workflow, human resource systems and
staffing requirements.
5.
Guidelines for Internal Statutory Committees – (2 days)
(EE committees and /
or Skills Development Committees)
This course is aimed
particularly at the committee members of the Skills Development
Committees and the Employment Equity Committees. During this two day
course committee members will learn how about the following areas:
-
Legislation
governing their respective committees
-
The objectives
of their respective committees
-
Their roles and
responsibilities as committee members
-
What their
deliverables are
-
How to
communicate effectively as a committee
-
How to manage
stakeholders and difficult situations
This course can be
customised to only cover information pertinent to Skills Development
Committees or EE Committees depending on the need.
6.
Managing for Diversity Workshop – (1 or 2 days)
The aim of this
one-day workshop is to support supervisors to:
-
Begin the
process of adapting and/or changing current supervisory
practices to meet the demands of a diversifying workforce.
-
Develop insight
and self-knowledge about intercultural competence to work with a
diverse workforce.
Participants at this
workshop will benefit by gaining the following insights:
-
Understand the
relationship between diversity, equity, affirmative action and
human rights.
-
Understand the
range of cultural behaviours and expectations supervisors
confront each day in the workplace.
-
Examine how
values, norms, self-esteem, sense of belonging and trust are
harnessed for building a diverse team.
-
Develop an
action plan to identify and implement 3 diversity related change
projects in their own team.
7.
Coaching and Mentoring (2 days)
At the end of this 2
day course delegates will understand
why we need coaching and mentoring in the workplace and its
benefits. They will be able to implement various forms of coaching
in the workplace and know what makes a coaching programme effective.
They will understand
all the elements of mentoring and how this differs from coaching.
They will also understand various types of mentoring, what makes a
good mentor, know how to run a Mentoring Programme and be able to
implement various type of mentoring programmes.
8.
Talent Management (2 days)
This workshop covers
the full spectrum of attracting, retaining and managing talent in
the workplace. Delegates will learn how to analyse the internal and
external environments, attract or find the right talent, keep them
engaged with the organisation, ensure that their managers are able
to instill commitment and loyalty from them by providing the right
opportunities so that both they and the organisation benefit.
9.
Recruitment and Selection (2 days)
During this workshop
delegates will learn about every aspect of recruitment and selection
by covering the following modules:
-
How recruitment
fits into the organization.
-
How to attract
talent
-
How to make an
informed selection decision
-
South African
legislation pertaining to recruitment and selection
-
How to avoid
biases in your selection process
-
How to follow
the correct recruitment process
-
How to manage
your external recruitment agency
-
Good
interviewing skills
-
How to conduct
psychometric testing
-
How to conduct
reference checking
-
How to manage
the costs associated with recruitment and selection
10.
Workplace Communications Workshop – (1 or 2 days)
This two-day
workshop and the accompanying manual have been designed to suit the
needs of the HR and Communications practitioners who are required to
communicate important issues within their organisation. This course
delivers sound, practical and easy to follow advice to help you
through the process of:
-
analysing your
organisations communication requirements
-
identify your
stakeholders
-
identify the
correct communicators
-
communicating
the message via the correct medium
-
drawing up the
communication plans
-
measuring and
evaluate your communication
-
implementing the
correct policies and procedures in order to ensure the continued
use of effective communication
-
keeping you
prepared in the case of an emergency
11. Wage
Negotiation Management Support Workshop – (2 day)
The overall aim of
this workshop is to enhance your negotiation skills at the
bargaining table. The emphasis of this two-day workshop is on the
practical skills and knowledge needed by negotiators to enter into
effective negotiations with trade unions.
How to conduct
effective wage negotiations! The workshop facilitators are well
versed in the art and skill of trade union negotiations, and have
extensive experience in conducting wage negotiations with a variety
of trade unions in different sectors. By attending this workshop you
will gain extensive practical knowledge in conducting your own wage
negotiations.
This workshop will
focus on improving negotiation skills at the bargaining table. This
collective bargaining workshop will offer training in the most
important aspects of the negotiation process.
12. Workplace
Violence Prevention course – (sessions or full course)
Why should you be
prepared for workplace violence?
Crime is the Number 1
problem facing the South African society in general and business in
particular. We can not escape it but we can be prepared for it. Are
you and your staff ready to deal with a violent incident that may
change your lives forever?
The participants in
this course will be taught to handle threatening situations under
the supervision of a skilled supervisor or manager.
13. Basic HR
for Line Managers – (2 days or customised to 1 day)
The aim of this
course is to provide managers and supervisors with some of the basic
skills and knowledge required to be excellent at their roles of
managing and motivating people.
14. Interpersonal Skills for Line Managers – (2 days)
This 2 day workshop
covers the following important areas relating to interpersonal
skills:
-
Introduction
to leadership:
-
Effective
leadership styles
-
Supervisor
employee relationships
-
How can
supervisors / leaders deal with pressure from above
-
Communicating
effectively with employees
-
Listening skills
(self analysis exercise)
-
Having difficult
conversations with employees (e.g. managing non performance and
goal setting)
-
Conflict
management
-
Dealing with
change in the workplace
-
Improving
employee motivation
-
Setting
performance standards
-
Managing and
leading a diverse workforce
15.
Powerful Interpersonal Supervisory Skills - Managing the Power of
Expectations
This training program is built upon principles discovered
through decades of research and is closely patterned after
Pygmalion training designed and successfully used by
world-renowned behavioural scientists. These experts have shown
that participants who master and consistently apply the
principles and skills presented in this training, experience
positive changes, including improved performance in themselves
and in those they oversee. These programs have been shown to be
effective in helping managers become more effective Pygmalion’s
and in bringing out more of the potential of their employees. It
is not magic and it is not easy; but the bottom line is that it
works and it can work for you.
By
the end of this training session, through a variety of means
including presentations, a video, discussions, experiential
exercises, individual brainstorming and role-plays, the
delegates will be able to:
-
Understand the ABC's of the Pygmalion Effect (the basic premises
upon which self fulfilling prophecies (SFPs) and expectation
effects are based).
-
List and understand how to use the Four Pygmalion Factors
through which people communicate their expectations of others.
-
List and understand how to use the Three Ways to Create the
Galatea Effect by raising people's self-confidence.
-
Begin to develop the skills to apply the Four Pygmalion Factors
and the Three Ways to Create the Galatea (self-confidence)
Effect to positively influence those with whom you interact.
-
Identify a wide range of situations where Pygmalion and related
SFP principles can be used.
-
Raise your expectations and belief in your employees' ability to
achieve more.
-
Raise your expectations and belief in your own ability as a
manager to positively influence and lead your employees to
achieve more.
-
Begin to develop a comprehensive short and longer-term plan
(specific goals) to apply the Pygmalion principles within your
own work situation, including plans to overcome likely
obstacles.
16. Time
Management
In
this 1 day workshop learners will learn the following aspects of
Time Management:
17.
Introduction to Human Resource Management – 3 Days
18.
Preparing for Retrenchments – 1 Day
This one day
workshop will help you if you are planning retrenchments. Whether
you are retrenching one employee or many, you need to have a good
reason to retrench and do it properly, otherwise you will end up
with unhappy employees and in court! Defending a retrenchment case
in court will cost you time and money. You may even end up
worse-off despite the savings you achieved by reducing staff.
Know your rights,
know your employees rights, and make this process as stress free as
possible for yourself and well as your employees.
19.
Change – Setting the Context and Creating Readiness - 2 day
(In-house)
Workshop Purpose
To provide
managers with practical skills to enable them to initiate change
in a positive and effective way.
Workshop
Benefits
Change is one of
the few constants in today’s environment - managers who can
personally deal with change positively are likely to be more
successful. Those who can manage change effectively within their
organisation achieve the required results with minimum
disruption and wasted energy.
Workshop
Objectives
The objectives
of the workshop are to enable participants to:
-
effectively
manage change in self and others
-
understand
individual responses to change
-
identify the
reasons for & sources of real & potential resistance to change &
ways to minimise these
-
understand the
roles of the change agent and utilise them effectively
-
build a shared
vision for change
Please note the
following:
-
All our courses
can be customized for in-house customers.
-
Most of our
courses are 2 days, but can be customized for in-house customers
to 1 day.
-
We are able to
write HR courses for customers.
For more information
on any of the above courses, please contact:
Michelle du Toit
Manager:
Workshops: Workinfo.com
Tel: +27 (0)861 967 5463 (Office)
Fax:
+27
(0)86 566 4094
Cell: +27 (0)83 232 2004
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